Introduction
Amer Musharbash is committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you visit our website or use our services. By accessing our website, you agree to the terms outlined in this policy.
Information We Collect
Personal Information
We may collect the following personal information when you use our website or services:
- Contact Information: Name, email address, phone number, and mailing address.
- Transaction Information: Details about properties you are interested in or have purchased/rented through us.
- Communication: Records of your correspondence with us.
Non-Personal Information
We may also collect non-personal information, including:
- Technical Data: IP address, browser type, operating system, referring website, and browsing activity.
- Cookies and Similar Technologies: We use cookies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.
How We Use Your Information
We use the information we collect for the following purposes:
- Providing Services: To facilitate property transactions and provide related services.
- Communication: To respond to your inquiries, send you updates, and provide customer support.
- Marketing: To send you promotional materials and updates about our services. You can opt-out of marketing communications at any time.
- Improving Our Services: To analyze usage patterns and improve our website and services.
- Legal Compliance: To comply with legal obligations and protect our legal rights.
Sharing Your Information
We do not sell your personal information to third parties. However, we may share your information with:
- Service Providers: Third parties who assist us in providing our services, such as IT support, marketing, and payment processing.
- Business Partners: Real estate professionals and other partners involved in property transactions.
- Legal Authorities: When required by law or to protect our rights and safety, or the rights and safety of others.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee the absolute security of your data.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your information is no longer needed, we will securely delete or anonymize it.
Your Rights
You have the following rights regarding your personal information:
- Access: You can request access to your personal information and obtain a copy.
- Correction: You can request corrections to any inaccurate or incomplete personal information.
- Deletion: You can request the deletion of your personal information, subject to certain legal exceptions.
- Objection: You can object to the processing of your personal information for specific purposes.
- Restriction: You can request the restriction of processing under certain circumstances.
- Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
To exercise your rights, please contact us using the contact details provided below.
International Data Transfers
As we are based in Costa Rica, your information may be transferred to and processed in Costa Rica or other countries. We will ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with the effective date. Your continued use of our website after any changes indicates your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Amer Musharbash
Email: amer@coldwellbankercr.com
Phone: +506 2670 0805
